The Nigerian Communications Commission (NCC) has directed all network operators to create a database for phone numbers of subscribers on the Do-Not-Disturb list. The regulator instructed operators and aggregators to ensure that no adverts were sent to the telephone numbers on the database.
This directive was contained in the newly released ‘Value Added Services Aggregator Framework,’ showing guidelines aimed at regulating the provision of value added services in the Nigeria’s telecommunications industry.
It also said that stakeholders would be given six months transition period to implement the provisions in the guidelines.
On the other hand, the commission said operators and content service providers were free to create opt-in database for registration of telephone numbers of subscribers who were not opposed to advertisements.
“Operators are to establish a central database into which subscribers can deposit/register their phone number for the purpose of preventing the reception of any form of advertisement. Operators and aggregators are to ensure that no adverts are sent to any telephone number on the database,” the NCC said.
In line with the VAS Framework, the commission said that network operators were obliged to protect subscribers from unwanted and unauthorised value added services.
The NCC also directed that the prepaid accounts of subscribers for voice and the SMS services should be separated from that of data and VAS.
The commission stated that on no account should network operators deduct money from a customer’s voice/SMS account to pay for a value added service or use credit balance from data/VAS account to pay for voice/SMS service.
It added that operators or aggregator were not allowed to debit a customer’s VAS account to pay for a value added service without a verifiable request from the subscriber.